Promise Support Center ::

Promise Support Center

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Promise Support Center is an automated Help Desk Solution (in English only).

This portal makes the whole process more efficient, simple and cost-effective in all cases.

Support Center's features are thought up to streamline the support system.
It is the perfect tool to increase the productivity of our support service.

This enhances the communication between our support techies and you (customers).
Creating a strong connection, a reliable reputation and trust through an effective Help Desk necessarily leads to a better working environment, better products, a more efficient handling and shipping and, of course, an increasing customer satisfaction.

It becomes easier for your techs to answer inquires, solve problems and deliver effective solutions, while keeping track of it all.
Users can keep track of their interaction too, for their user-side panel is simple, intuitive and accessible 24 / 7.

Also, you can stay informed through email notifications.
All this is due to the complete web-based environment of the application.

Tech Support Contact Information:
Promise U.S.A. Phone: (408) 228-1400 Fax: (408) 228-1097	Promise Europe Phone: +31(0) 40-235-2600 Fax: +31(0) 40-256-9463	Promise Taiwan Phone: 886-3-578-2395 (Ext.8822 and 8823) Fax: 886-3-578-2390	Promise China Phone: 86-10-687-23941 Fax: 86-10-687-23940